STORE POLICY

Customer satisfaction is our priority at Luxury Hair Factory. We are committed to providing high-quality hair extensions and product, responding to inquiries promptly, and resolving issues professionally. All wigs are 100% human hair, proper care and maintenance is essential to the longevity of your hair purchase.

At Luxury Hair Factory we maintain a respectful environment and we do not tolerate derogatory language, threats, or harassment. We reserve the right to refuse service to individuals who violate this policy.

At Luxury Hair Factory, we value your privacyy and safety. By using our website and purchasing from us, you agree to the terms of this policy.

We may collect your personal and payment information to process and accurately deliver your orders, provide exceptional customer service, and improve our products and services.

All payments are processed through secure third-party payment providers. We do not store full credit/debit card details on our servers.We use encryption and secure systems to protect your financial information from fraud and unauthorized transactions.